Thursday, November 14, 2013

From The Telluride Daily Planet: Telluride Resorts Rank High On Conde Nast Reader's Choice List

Readers’ choice list includes 10 area resorts

By Katie Klingsporn
Editor
Published: Sunday, November 10, 2013 8:06 AM CST
The guests have spoken: Telluride resorts are top shelf.

Condé Nast Traveler magazine recently released its annual Readers’ Choice Awards, which ranked, among other things, the Best Resorts in the West. On that list of 40 resorts in Colorado, Montana, Utah and Wyoming, Telluride-area facilities occupy 10 spots.

Fairmont Heritage Place, Franz Klammer Lodge is highest on the list, with a No. 3 ranking and score of 94.5. Lumiere Telluride trails close behind at No. 4 with a score of 94.2 and Dunton Hot Springs Resort comes in No. 12 with a score of 93.3.

Other area resorts that made the list: Inn at Lost Creek (No. 20), New Sheridan Hotel (22), Hotel Telluride (23), Camel’s Garden Hotel (25), Hotel Madeline (26), The Peaks Resort and Spa (34) and Mountain Lodge (38).

Guests rated properties on their service, location, design, food, activities and rooms.

Telluride resorts on the list run the gamut from historic properties in downtown Telluride to boutique luxury inns at the base of the ski area to large, modern facilities in the Mountain Village Core. They join well-known Western resorts such as Jenny Lake Lodge in Grand Teton National Park, Wyo., Aspen’s Little Nell and the Four Seasons Resort in Vail.

Local hotel representatives say the rankings provide validation of the work they do to make sure their guests are treated with top-notch service.

The Franz Klammer’s rating of 94.5 points out of 100 illustrates the commitment of the facility to provide excellent service as well as personal connections with its guests, said Ivan Osorio, general manager for the resort.

“The recognition is truly a testament to the quality and dedication of our staff who take pride in making sure each resident feels valued and pampered, while exposing them to all that Telluride has to offer,” he said.

The Franz Klammer, which is located in the Mountain Village Core, provides amenities like complimentary valet parking, ski valet, transportation and access to the property’s spa. It’s amenities like that, along with an effort to make guests really feel at home, that Osario said sets the Franz Klammer apart.


“It is our goal to make each resident feel as though they’re coming home,” he said. “We are honored to be recognized.”

Mike Munno, the manager of the Camel’s Garden, a well established hotel at the base of Lift 8 in Telluride, said he thinks that being a locally owned property with a stable staff of long-time employees helps create a good experience for guests, which likely helped it win the accolade.

“It’s wonderful, there’s no doubt about that,” Munno said of the Camel’s Garden ranking. “We’re psyched.”

Munno also noted the significant representation of Telluride facilities on the list reflects a high level of service overall in the area.

Jim Mikula, the executive vice president at Telluride Ski & Golf Company (which operates the Inn at Lost Creek) echoed that sentiment.

Considering that the awards cover a large four-state region, he said, the one-in-four representation of Telluride resorts is telling of the area’s lodging standards.

“It’s very exciting for the destination,” Mikula said. “It’s a great testament to the quality of the hoteliers and the general managers of this town.”

Mikula noted that the Inn at Lost Creek, a small luxury boutique inn with just 32 rooms, has consistently made the list.

“We’re very proud of it,” he said. “It’s quite an accomplishment, it’s only a 32-room inn and we are competing against the Little Nells of the world.”

He credited the inn’s amenities, such as steam showers and fireplaces in each room, as well as the intimate feel of the hotel, the careful attention of the staff and the beauty of the area, for helping with the ranking.

For more information on this or Telluride area real estate, please contact Telluride Real Estate Corp. at 970-728-3111, info@telluriderealestatecorp.com, or visit www.telluriderealestatecorp.com.

Thursday, November 7, 2013

New Leadership at Telluride Ski Resort

TELLURIDE SKI & GOLF RECRUITS NEW LEADERSHIP

TELLURIDE, Colorado (November 6, 2013) - As Telluride Ski Resort prepares for the 2013-14 ski season, some new faces will be stepping in to help lead this top ranked resort of North America. After an in-depth search for professionals to oversee several departments and the direction of the company, Telluride Ski & Golf would like to welcome four seasoned veterans in the industry to Telluride.

Greg Pack will be joining Telluride Ski & Golf team as President and General Manager. Pack, a Colorado native, has spent the last 6 years of his career as the President/GM of Moonlight Basin Resort in Montana.  His primary responsibilities at Telluride will be to oversee operations and planning of ski, lodging, culinary service, marketing, guest services, spa and golf operations. Prior to his stint at Moonlight Basin, Pack worked for Intrawest as the Vice President and Managing Director of Mountain Creek Resort and Vail Resorts at Keystone and Breckenridge holding numerous positions including Mountain Manager and Director of Recreation. Pack has a strong background in customer service and has overseen all areas of ski area development and operations throughout his career. Serving on a number of boards including Red Cross, Economic Development Partnership, Chamber of Commerce, Airline Guarantee and Resort Master Associations, Pack has a well-rounded professional history. He brings with him his wife of 19 years, Sharon and their two daughters Alyssa (15) and Jessica (12). The family has a passion for the outdoors with a love for skiing, snowshoeing, rafting and other activities. Telluride is a great fit for the family and they are looking forward to becoming part of the community. Pack will begin November 19th.

Brad Larsen joins the team as the Vice President of Sales and Marketing on Wednesday, November 6th. Larsen was most recently the Vice President of Sales and Marketing for Sugarloaf where he led his team to achieve the NSAA Best Overall Marketing Campaign. Honed skills in the industry developed through his Sales and Marketing positions in Tahoe, Welch Village and Snowshoe. Larsen has extensive experience in all aspects of Sales and Marketing and will add his enthusiasm, energy and creativity to an already great team here in Telluride. Larsen grew up in Wisconsin and is an avid outdoorsman with a huge love for college football. His wife Sara and their two children Remy (5) and Harlow (2) have relocated to Telluride from Maine.

Robert Stenhammer will be the new Vice President of Hospitality for Telluride Ski & Golf.  During his nearly 20 years of extensive resort hospitality experience, Stenhammer has overseen the management of over 3,000 vacation rental properties, 40 homeowner associations, hotels, retail outlets, food and beverage, real estate and resort operations. He has previously worked for Vail Resorts, Intrawest, Wyndham Worldwide and is relocating from Hilton Head Island, SC where he served as a Director of the Hilton Head Chamber and Tourism Office Board and Chairman of the Town’s Accommodation Tax Committee. Stenhammer holds a BA in business from the University of St. Thomas in St. Paul, Minnesota and a MBA in Hospitality & Tourism from the University of Guelph in Ontario, Canada. Relocating with his wife, Heidi, and daughters Samantha (14) and Mackenna (12), Stenhammer will begin on December 2nd.

Scott Clements has recently come on board as the Director of Ski Patrol and Risk Management from Durango where he held that same title since 2003 at Durango Mountain Resort. Clements started his career with the Forest Service and transitioned into the ski industry 28 years ago as a Ski Patroller and has been a Ski Patrol Director for 20 years. His experience in patrol, leadership and risk management will be a great asset to our team. Clements is working directly with Jason Rogers, Assistant Patrol Director, and Janice Todd, Risk Manager, to improve guest and employee safety throughout all aspects of the mountain. It has been a pleasure welcoming Scott to the team as he began work October 21. His wife, Kari, and two of three sons, Zachary (14) and Michael (13), will be joining Scott here in Telluride soon while their older son Keegan attends the University of Oregon.

Telluride Ski & Golf looks forward to working with these industry leaders as the start of the season rapidly approaches.

For more information, please contact Telluride Real Estate Corp. at 970-728-6655, info@telluriderealestatecorp.com or visit www.telluriderealestatecorp.com.